Term & Condition
1. Definitions and Interpretation
•Platform refers to the website [www.allaboardworlds.com], associated mobile applications, and any other digital channels used to access and book Services.
•Services refers transportation and travel-related services offered through the Platform, including but not limited to tickets for trains, buses, ferries, and other transport modes.
•Affiliate refers to any entity that directly or indirectly controls, is controlled by, or is under common control with the Platform.
•Operator refers to the actual provider of transportation or travel services (e.g., bus company, airline, etc.).
•Seller refers to an entity authorized to offer Services on behalf of an Operator through the Platform.
•Voucher refers to an electronic or printed ticket that grants the bearer the right to access and use a Service.
•Personal Data refers to any information relating to an identified or identifiable natural person.
•Confidential Information refers to non-public information related to the business operations of the Platform, including but not limited to financial data, business plans, and customer records.
•Intellectual Property Rights refers to all rights associated with patents, trademarks, copyrights, trade secrets, and other proprietary rights related to the Platform and its content.
•Good Industry Practice refers to he degree of skill, diligence, care, prudence, and foresight that would reasonably and ordinarily be expected from a competent professional in the relevant industry.
2. Eligibility
•You must be at least 18 years old and legally capable of entering into binding contracts to use the Platform.
•Use of the Platform is prohibited for competitors or individuals engaged in fraudulent or illegal activities.
3. User Account
•To access and book Services, you must register an account with accurate and complete information.
•You are solely responsible for maintaining the confidentiality and security of your account credentials.
•You cannot assign or transfer your account to any person. You must ensure that only you can use your account and you represent and warrant that you will not authorize any other person to use your credentials or your account for any reason, unless permitted by the Platform.
•The Platform may require identity verification at any time.
•Accounts may not be used for unauthorized or unlawful purposes.
•The Platform reserves the right to suspend or terminate your account at its discretion.
•You may close your account at any time via the Platform settings.
•You acknowledge that emails or phone numbers may be recycled by email and/or mobile carriers and agree that we shall not be liable for any access, loss, or misuse of an account resulting from such reassignment of ownerships. If your registered emails or phone numbers are deactivated or you change your registered emails or phone numbers, you must update your account information immediately. If you become aware that your emails or phone numbers have been reassigned and are linked to an account that is not yours, you must notify us promptly so we can take appropriate actions.
•Any information given by you on the Platform for the purpose of account registration, booking, participation of any available Promotion on the Site are true, accurate and complete, and such given information fully complies with the T&C specified by the Platform.
4. Booking Services
•The Platform displays Services based on your input criteria and search filters.
•All bookings are subject to availability and final confirmation by the relevant Operator.
•The booking process typically includes searching, selecting Services, entering customer information, confirming details, completing payment, and receiving a confirmation or Voucher.
•The Platform acts solely as an intermediary and booking agent. It does not operate or control the actual Services provided.
5. Changes and Cancellations
•Changes or cancellations are governed by the Operator’s policies, which may vary by service or ticket type.
•Certain tickets may be non-refundable or non-modifiable.
•Additional fees may apply for changes or cancellations.
•The Platform may assist with change or cancellation requests but cannot guarantee success or reimbursement.
•The Platform not be responsible and liable for any refund failures due to any undue delay on your part or your failure to promptly provide the necessary cooperation to the Platform to process the refund application within the stipulated validity period.
6. Prices and Payments
•Prices may include base fares, taxes, and any applicable service or processing fees.
•The Platform may charge additional service or convenience fees, disclosed at the time of booking.
•All payments must be made through the Platform using supported payment methods.
•You are responsible for any charges imposed by your financial institution or payment provider.
•Accepted payment methods may include credit/debit cards, e-wallets, and bank transfers.
•You are responsible for paying all applicable taxes and fees associated with your bookings.
•Prices is dynamic and subject to changes in accordance with market conditions, demands, third party’ policy or other commercial circumstances which may result in incomplete, inaccurate, irrelevant, obsolete, non-updated information published on the Site. The prices shown on the Platform or during your Browse and search result may be changed by the time you reach the payment page. You must carefully review the final price and the specific details of the relevant booking before proceeding with the payment of your selected booking, including assessing whether the final price may contain a fault on the Site which no reasonable person would consider appropriate or making business sense (“Real Mistake”). If a Real Mistake occurs and you proceed with the purchase, you acknowledge and agree that we will not be responsible or liable for any booking, reservation and purchase that you agree, accept and successfully pay on the Site.
7. Customer Support
•The Platform offers customer support to assist with bookings and related inquiries.
•Support can be accessed through the contact channels listed on the Platform.
8. Customer Disputes
•The Platform is not a contractual party to the agreement between you and the Operator.
•While the Platform may assist in resolving disputes, it has no obligation to intervene or enforce outcomes.
•It is your responsibility to review and understand the Operator’s terms and conditions before booking.
9. Listings, Ratings, and Reviews
•The order in which Services are displayed is determined by proprietary algorithms.
•Ratings and reviews are user-generated and provided for general reference only.
•Reviews submitted must comply with applicable laws and must not contain offensive, misleading, or unlawful content.
10. Privacy Policy
•Your Personal Data is collected, processed, and used in accordance with the Platform’s Privacy Policy, which forms part of these Terms.
11. Third-Party Websites
•The Platform may contain links to third-party websites for your convenience.
•The Platform does not endorse or assume any responsibility for the content, privacy practices, or functionality of these third-party sites.
12. Intellectual Property
•All intellectual property rights including but not limited to copyright, patents, domain names, trademarks, service marks, logos, symbols or other designs, software, text, data, graphics, images, sounds, videos, icons, html codes and other codes, contained in any content or on the Site (“Intellectual Property Rights”) are owned by or licensed to the Platform and its affiliated companies.
•All content, branding, and proprietary technology on the Platform are protected by applicable Intellectual Property Rights.
•You may not use, copy, reproduce, or distribute any Platform content for commercial purposes without prior written consent.
13. Confidentiality
•You agree to keep all Confidential Information obtained through your use of the Platform strictly confidential and not disclose it to third parties without prior written consent.
14. Disclaimer
•The Platform makes no representations or warranties, express or implied, regarding the accuracy, completeness, or suitability of the content or Services.
•The Platform is not liable for any loss, damage, or inconvenience arising from your use of the Platform or reliance on its content.
15. Limitation of Liability and Indemnity
•You are solely responsible for your use of the Platform and the Services.
•We shall not be liable for any losses or damages, whether direct or indirect, resulting from or connected to your use of the Platform or use of the links on the site, including but not limited to special, incidental, punitive or consequential damages or other economic loss, even if we have been advised of the possibility of loss or damage that may occur.
•You agree to indemnify, defend, and hold harmless the Platform, its affiliates, and partners from any claims, losses, damages, liabilities, or expenses arising out of your breach of these Terms.
16. Notices
•Any notices or communications from the Platform will be sent to the email address associated with your account.
17. Miscellaneous
•These T&C constitute the entire agreement between you and the Platform concerning the subject matter herein.
•These T&C shall be governed and construed in accordance with the laws of Thailand without regard to conflict of law principles.
•If any provision of these Terms is found to be unenforceable, the remainder shall remain in full force and effect.
•Unless expressly provided herein, a person who is not a party to these Terms has no right whatsoever to enforce or enjoy the benefit of any provision of these Terms.